FAQ
Shipping Information
What Shipping Methods are Available?
As well as having our own transport and delivery fleet, Lituanica UK has contracts with major couriers within the UK. We use trusted service to ensure delivery is both quick and secure.
How Long Will it Take To Get My Order?
We take great pride in our next day delivery service. This option is available when orders are placed before 12pm and providing we can confirm a delivery window with you the customer. If a next day service isn’t required, Lituanica will specify with you the customer a convenient delivery time.
How Do I Track My Order?
All orders can be tracked through the client log-in. Once logged in you can view all your orders and their status. You will also have access here to tracking numbers with the selected courier service. Furthermore, our highly trained and dedicated sales and customer service team can be contacted on: 020 8591 5599 they will be happy to update you and assist you regarding your order.
Do I Need an Account To Place an Order?
Yes. As Lituanica UK is a wholesaler of quality products, we sell exclusively business to business. This requires us to register each of our customers. The good news is this process is quick. We can have your account up and running and have you placing your first order in no time. Follow the online registration process. Additionally, our dedicated customer service team are happy to assist. You can contact them on: 020 8591 5599
FAQ ContinuedLast updated 18 February 2016.
As well as having our own transport and delivery fleet, Lituanica UK has contracts with major couriers within the UK. We use trusted service to ensure delivery is both quick and secure.
We take great pride in our next day delivery service. This option is available when orders are placed before 3pm and providing we can confirm a delivery window with you the customer. If a next day service isn’t required, Lituanica will specify with you the customer a convenient delivery time.
All orders can be tracked through the client log-in. Once logged in you can view all your orders and their status. You will also have access here to tracking numbers with the selected courier service. Furthermore, our highly trained and dedicated sales and customer service team can be contacted on: 020 8591 5599 they will be happy to update you and assist you regarding your order.
Placing and order couldn't be simpler. Once your account is set up, you can log in to the customer area and begin adding products to your basket. You are able to select the quantity you desire and see related products suggested for you based on your current selections. This ensures you always have options and choice when selecting the goods you desire.
Our website has a built-in chat feature that connects you directly to one of our dedicated team. In addition, should you simply want to call for assistance then you can call: 020 8591 5599 and speak to team member to address your query.
Yes. As Lituanica UK is a wholesaler of quality products, we sell exclusively business to business. This requires us to register each of our customers. The good news is this process is quick. We can have your account up and running and have you placing your first order in no time. Follow the online registration process. Additionally, our dedicated customer service team are happy to assist. You can contact them on: 020 8591 5599